Have you ever transferred money to the wrong account without knowing how to reverse the transaction immediately? Users of Capitec Bank now have the option of reversing any money sent to the wrong account. The Capitec App has a user-friendly interface that allows its users to send money, pay bills, request loans, and reverse debit transactions. In this article, we will show you how to reverse money sent to the wrong account using Capitec App
Act Quickly
The process of reversing money sent to any wrong account must be done quickly. It is important to have information such as the recipient’s account name, account number, transaction id, amount sent and date readily available.
Download The Capitec App
If you haven’t downloaded the Capitec App, do so by downloading the App from the Application store related to your device. Once done, launch the App and register for its Mobile banking. After which, click on the transactions tab. You should be able to filter your transactions based on debit or credit transactions only.
Reverse The Transaction
On the transactions page, scroll to the erroneous transactions and click on reverse. After that, you would be prompted to confirm the reversal of the transaction. On the transactions page, scroll to the erroneous transactions and click on reverse. After clicking the reverse button, you would be prompted to confirm the reversal of the transaction. Ensure the bank details you want the money sent to is correct. In most cases, the money would be reversed almost immediately, but different banks have different timelines for handling such requests. You will get your money sent back to your account in less than 24 hours provided the recipient hasn’t made a withdrawal.
In conclusion, It is advisable to always crosscheck the receiver’s account details properly before clicking the send button. Sending money to the wrong account can be frustrating especially if the receiver has already made a withdrawal. Follow the steps listed above to reverse money sent to the wrong account
